Return & Refund Policy

Last updated: August 30, 2026

We want you to be satisfied with your purchase. If you receive a damaged, defective, incorrect, or incomplete order, contact us at info@joshispremix.com as soon as possible with your order details and supporting photographs.

Eligibility

Return or replacement requests are reviewed case by case. Products must be unused, unopened, and in their original condition unless the issue concerns damage, defect, or an incorrect item.

Non-Returnable Items

For health and safety reasons, opened or used food and beverage products may not be eligible for return unless they arrived damaged, defective, or incorrect.

Refunds and Replacements

After review, we will confirm whether a replacement, store credit, or refund is available. Approved refunds are issued to the original payment method, subject to processing times of the payment provider.

Shipping Costs

If an item is confirmed to be damaged, defective, incorrect, or incomplete, we will provide appropriate instructions regarding return or replacement shipping.

Cancellation

Contact us promptly if you need to cancel an order. Cancellation may not be possible after processing or dispatch.

Contact

For return or refund requests, contact info@joshispremix.com or +91 87666 89347 and include your order number.